If your order, for whatever reason, cannot be shipped within 48 hours, one of our customer service representatives will contact you via email. If your order does not contain enough information (eg address details) for us to complete it, one of our customer service representatives will contact you via email. You will receive an email confirming shipment of your order. If you have elected to, you will receive occasional email newsletters from us. You may cancel these at any time. We may contact you and pass on your details to third-parties if we believe you have violated the terms and conditions associated with using Liberatedxxx.com.au, or, we believe you to be involved in activities harmful to Liberatedxxx.com.au or other users of Liberatedxxx.com.au.

We do not sell, trade or rent user information to anyone. In order to transfer payment for your order, your credit card details will be sent in encrypted form to your bank for clearance. No credit card details are stored after this clearance.

Liberatedxxx.com.au operates its own warehouses and customer service department. Unlike other online adult retailers, when you shop with us and we fill your order, your details never leave Liberatedxxx.com.au.

We may keep a copy of any correspondence from you.

We gather your name, email address, credit card details and physical address, which are used to process your order. We keep the name and address details in a secure area of our system to make ordering easier the next time you visit. No credit card details are retained.

We gather your email address only. We use your email address to send out occasional newsletters about special promotions and new products from this website. You may unsubscribe from this service at any time.